INCOTE Business System
Enabling Innovation through Corporate Ingenuity
The INCOTE Business System (IBS) is our system for continuous improvement and the cultural DNA that drives our pursuit of excellence.
IBS Value
IBS is a key approach and way of working for us to empower customers, develop partners and employees, and drives us to pursue a more competitive path of excellence.
The essence of IBS is to face challenges fearlessly and pursue continuous improvement.
IBS is our way of driving large-scale change and continuous improvement. Through constant transformation and innovation, we develop our internal talent to achieve outstanding results, while enabling the organization to attract top talent as it grows, fostering a virtuous cycle of development.
Improvement is our way of life, and it brings us joy!
Driving Greater Impact
We believe that IBS drives continuous progress and innovation. INCOTE consistently applies IBS improvement tools and processes in daily operations, achieving significant results across the company:
IBS System: Empowering the Path to Organizational Excellence
"Build an operating system that exposes problems and drives continuous improvement, and a human resource system that develops capable people who solve problems quickly and achieve organizational goals!"
Millie Wang
Dean of IBS Academy
INCOTE has established a dedicated team to continuously transform and innovate its management systems to support the company’s sustainable growth.
Currently Operating Five Major Quality Management Systems
Since the early days of the company, INCOTE has been committed to standardized quality management. We formally established the
ISO 9001 Quality Management System in December 2003. As we expanded our business scope, we have built and improved various management systems and obtained corresponding certifications:
Quality Management System: ISO 9001
Medical Quality Management System: ISO 13485
Rail Welding System: EN 15085-2
Aerospace Quality Management System: AS 9100
Automotive Quality Management System:IATF 16949
Environmental, Health, Safety and Social Responsibility Management System (EHS & CSR)
To implement the concepts of environmental protection, safety and sustainable development, the company established its environmental management system in July 2006, with all required environmental compliance facilities in place. Meanwhile, the company continuously advances occupational health and safety management, has set up an internal ESG Office, and consistently improves its safety and environmental management performance through 5S and safety inspections. It also actively promotes clean production and process improvement initiatives to achieve energy conservation, consumption reduction and emission reduction targets.
Environmental Management System: ISO 14001
Occupational Health and Safety Management System:ISO 45001
Social Accountability Management System:SA8000®
Anti-Bribery Management System:ISO 37001
Intellectual Property Management System (IPMS):GB/T 29490 — 2023